Frequently Asked Questions

For your convenience, below are answers to some Frequently Asked Questions

For more information, please call us at 574-295-1131

What can I expect on my first visit?

Please plan to arrive at the office approximately 15 minutes before your scheduled appointment time to allow time to finalize new patient registration. Please bring your insurance card(s)and a medication list. If your coverage requires a co-payment, you must be prepared to pay at the time of service. It is normal for us to request a urine specimen from our patients, so you may want to drink some fluids prior to arrival.

The visit with your urologist will begin with a review of your medical history and the reason for your visit, including any current symptoms you may be experiencing.

Do I need to fast for PSA?

You are not required to fast before a PSA blood draw.

How do I get to your office?

Office location maps can be found on the “Contact” tab at the top of the each page of our web site.

Are you in network with my insurance?

Our physicians are contracted with most insurance companies. However, we are not part of every health insurance plan. It is important that you check to determine if our physicians are contracted with your specific insurance plan. While we see all patients, there may be more cost to you if we are not part of your insurance plan or if you do not follow all of the plan rules. It is your responsibility to know the details of your plan.

We will file a claim with your insurance company, but we expect payment in full of any co-pays at the time of service. We accept credit cards, personal check, or cash. We offer discounts to the uninsured, and we will make every effort to work with you to resolve any payment issues before billing you for remaining balances, including deductibles. It is our financial policy to obtain payment in full from patients with prior collection accounts.

How much does a vasectomy cost?

Vasectomy is often considered an elective procedure. Therefore, payment is due at the time of service. We are competitively priced for this procedure and highly experienced. To discuss specific costs and payment options, please contact our office at 547-295-1131 or 574-533-0283.

How do I get a prescription refill?

To obtain authorization for a prescription refill from your urologist, please call 574-295-1131. Please be prepared to give us your name, date of birth, name of medication, exact dosage, phone number of your local pharmacy and a number where you can be reached. Our staff will confirm with the physician and call the prescription in to your pharmacy or contact you with questions. We request a minimum of 48 hours notice for refills – please do not wait until you have run out of your medication to call. Our on call physician will not normally refill prescriptions for other physicians which may extend the amount of time needed for the refill.